miàn / duì / kè / hù / de / bào / yuàn / jīng / lǐ / réng / rán / hé / yán / yuè / sè / méi / yǒu / fā / pí / qì面对客户的抱怨,经理仍然和颜悦色,没有发脾气。Despite the customer's complaints, the manager remained calm and pleasant and did not lose his temper.