miàn / duì / tán / pàn / duì / shǒu / de / ruǎn / yìng / jiān / shī / tā / shǐ / zhōng / bǎo / chí / lěng / jìng面对谈判对手的软硬兼施,他始终保持冷静。Faced with the other side using both gentle and forceful tactics in the negotiation, he stayed calm throughout.