xiāo / shòu / rén / yuán / yào / yǒu / sān / cùn / bù / làn / zhī / shé / yě / yào / zhēn / zhèng / liǎo / jiě / kè / hù / de / xū / qiú销售人员要有三寸不烂之舌,也要真正了解客户的需求。Salespeople need the gift of the gab, but they also need to understand their customers' needs.