miàn / duì / wú / lǐ / qǔ / nào / de / kè / rén / diàn / yuán / méi / yǒu / nù / mù / xiāng / xiàng / ér / shì / nài / xīn / jiě / shì

面对无理取闹的客人，店员没有怒目相向，而是耐心解释。

Faced with the unreasonable customer, the clerk did not glare angrily but explained patiently.