tā / píng shí / wài gāng nèi róu / yù dào / péng you / qiú zhù / shí / zǒng shì / hěn / rè xīn

他平时外刚内柔，遇到朋友求助时总是很热心。

He is usually tough on the outside but gentle inside, and he is always helpful when friends ask for help.