Tuán / duì / rèn / zhēn / fēn / xī / fù / fǎn / kuì / bìng / jù / cǐ / gǎi / jìn / le / fú / wù / liú / chéng团队认真分析负反馈,并据此改进了服务流程。The team carefully analyzed the negative feedback and improved the service process accordingly.