gōng / zuò / rén / yuán / tōng / guò / shí / dì / fǎng / shì / liǎo / jiě / le / shè / qū / jū / mín / de / xū / qiú工作人员通过实地访视了解了社区居民的需求。The staff learned about the needs of community residents through on-site visits.