jiě / jué / wèn / tí / bù / néng / zǒng / shì / yìng / pèng / yìng / yǒu / shí / hou / xū / yào / nài / xīn / gōu / tōng解决问题不能总是硬碰硬,有时候需要耐心沟通。Problems cannot always be solved by confrontation; sometimes patient communication is needed.