tā / shuō / huà / zuò / shì / zǒng / shì / hěn / ào / màn / , / hěn / róng / yì / zhāo / yuàn / 。他说话做事总是很傲慢,很容易招怨。He is always arrogant in his speech and conduct, so it's easy for him to arouse resentment.