miàn duì / kè hù / de / tóu sù / jīng lǐ / pí xiào ròu bù xiào / de / yìng fu / le / jǐ jù面对客户的投诉,经理皮笑肉不笑地应付了几句。Facing the customer's complaint, the manager gave a few insincere smiles and muddled through.