gōngsī / bùnéng / kào / shāndiào / tóusù / lái / zhēxiū / yīnggāi / gōngkāi / diàochá / jiéguǒ / bìng / gǎijìn / fúwù

公司不能靠删掉投诉来遮羞，应该公开调查结果并改进服务。

The company cannot cover up its shortcomings by deleting complaints; it should publish the investigation results and improve its service.