Tā / méiyǒu / jíshí / huíyìng / tóusù / jiéguǒ / shìtài / fāzhǎn / dào / bùkěshōu shi / de / dìbù他没有及时回应投诉,结果事态发展到不可收拾的地步。He failed to respond to the complaint in time, and the situation eventually got out of hand.