hěn duō shí hou rén bú shì bù dǒng liú chéng zhǐ shì xū yào yí jù wěn zhù zì jǐ de huà

很多时候，人不是不懂流程，只是需要一句稳住自己的话。

Many times, people don't not understand the process; they just need a word to calm themselves down.