面对客户的紧急投诉，新手客服一时措手不及，幸好主管及时帮忙。
Facing an urgent customer complaint, the novice customer service representative was at a loss for a moment, but luckily the supervisor helped in time.
Facing an urgent customer complaint, the novice customer service representative was at a loss for a moment, but luckily the supervisor helped in time.