dà jiā / dōu / shuō / tā / wài gāng nèi róu / xiāng chǔ / jiǔ / le / guǒ rán / rú cǐ大家都说他外刚内柔,相处久了果然如此。Everyone says he is tough outside but soft inside; indeed, it turns out to be true after getting along with him.