mù qián wèn tí chū zài liǎng gè dì fang yī shì zhàng hào hái méi wán chéng shí míng èr shì xì tǒng méi yǒu shōu dào yàn zhèng mǎ

目前问题出在两个地方：一是账号还没完成实名，二是系统没有收到验证码。

There are two issues: first, the account hasn't completed real-name verification; second, the system hasn't received the verification code.