zhèngguī kèfú chá dìngdān yībān xūyào dìngdānhào shíjiān hé jīn'é bù xūyào nǐ de yànzhèngmǎ

正规客服查订单，一般需要订单号、时间和金额，不需要你的验证码。

Official customer service checking an order generally needs the order number, time, and amount, not your verification code.